Legal

Privacy Policy

Last updated: June 2026

At Ghildiyal Bandhu Travels ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for travel services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and any details you share via WhatsApp, phone calls, or email enquiries.
Travel Preferences: Destination preferences, travel dates, group size, and special requirements you share with us.
Usage Data: Browser type, pages visited, time spent, and other analytics data collected via Google Analytics (anonymised).

2. How We Use Your Information

We use the information we collect to:

Respond to your travel enquiries and booking requests
Plan and organise your pilgrimage or trekking itinerary
Send you relevant travel updates, confirmations, or service information
Improve our website and services based on usage analytics

3. WhatsApp & Phone Communication

When you contact us via WhatsApp (+91 9897681621) or phone, your contact details and conversation history are stored on those platforms and governed by their respective privacy policies. We only use this information to fulfil your travel booking requests.

4. Google Analytics

Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymised data including pages visited, time on site, and device type. We do not use this data to identify individual users. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except:

Hotel partners, transport providers, or guide services necessary to fulfil your booking
Where required by law or government authorities

6. Data Security

We take reasonable precautions to protect your personal information. Communication via WhatsApp is end-to-end encrypted. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal data
Opt out of receiving marketing communications from us

8. Cookies

Our website uses cookies primarily through Google Analytics for performance monitoring. Essential cookies are required for the website to function properly. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.